Lettings & property management across Thanet and East Kent
Lettings,
made clearer.
Built by landlords with 35+ years of combined experience, combining human service with smarter systems.
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- 35+ years combined landlord experience
- Human valuations & professional property preparation
- Technology that keeps the process moving
Why we built Property Glass
Built by landlords, around the experience we would have wanted ourselves.
35+ years of combined landlord experience shaped Property Glass. We wanted clear communication, organised records, proactive management, transparent rent handling, and people available when judgement is needed. So we built it.
- Clear updates
- Organised records
- Proactive management
- Human advice
- Smarter systems
For landlords
A complete letting and management service.
From the first valuation to the end of a tenancy, you can see where things are and what happens next.
- 1Valuation
- 2Photography & preparation
- 3Marketing
- 4Viewings & applicants
- 5Referencing
- 6Agreements
- 7Move-in
- 8Rent management
- 9Compliance
- 10Inspections
- 11Renewals
- 12End of tenancy
How Property Glass keeps things clear
Your properties, without having to ask.
The landlord portal shows each property's tenancy, rent, statements, documents, important dates and anything that needs your decision.
- Tenancy statusActive: renewal window opens soon
- RentReceived and matched
- StatementsMonthly statement available
- Important datesCertificate renewal reminder
- ApprovalsOne decision waiting for you
- Documents & messagesAgreement, certificates, inventory, updates
- MaintenanceOne job in progress
For landlords
See how Property Glass keeps you in the loop.
The landlord portal gives you a clear view of applications, referencing, rent, maintenance, documents and anything that needs your decision, without having to chase for updates.
For tenants
Everything about your tenancy, in one place.
Check your details any time in your tenant account, and speak to Property Glass whenever you prefer.
- Tenancy details
- Rent status
- Documents
- Property handbook
- Messages
- Appointments
- Renewal information
- Report maintenance online
Automate the admin. Keep the judgement human.
Automated in the background
- Reminders
- Workflow tracking
- Rent matching
- Document prompts
- Status updates
- Renewal prompts
Human when it matters
- Valuations
- Photography
- Property descriptions
- Inspections
- Landlord advice
- Applicant conversations
- Negotiation
Digital when it's convenient. Human when you want it.
Portal
Updates, documents and requests any time.
Email
Clear written updates you can keep.
Phone
Talk it through with our team.
In person
Meet us. A real agency, with real people.
Already with Property Glass?
In plain English
Questions people ask
What does Property Glass do?
Property Glass is a lettings and property management agency. We help landlords let and manage their properties, and help tenants find and live in well-run homes. Routine admin is handled systematically behind the scenes, and a member of our team handles decisions, questions and anything unusual.
Can I still speak to a person?
Yes. You can phone us, email us or visit the office. The online portal is there if you want it, but it never replaces a person, important decisions and unusual situations are always handled by our team.
What makes Property Glass different?
The way the service runs. Repairs, payments, renewals and documents are tracked from start to finish, reminders go out on time, and anything that needs attention is visible to you as well as to us, so you do not have to chase for updates.
Thinking of letting a property?
Start with a human valuation.
Photos: Terraced houses, Buenos Ayres, Margate by Mutney, CC BY-SA 4.0; Byron Avenue, Margate by Chris Whippet, CC BY-SA 2.0. Illustrative street scenes, not properties we manage or listings.